Job Advertisement: Reception Manager
Position: Reception Manager
Location:Birmingham
Salary: £14.50 per hour
Assignment: Ongoing
We are seeking a professional and highly organized Reception Manager to join our dynamic team. This role is an excellent opportunity for someone with a strong background in front desk operations, exceptional customer service skills, and proficiency in managing administrative duties.
Key Responsibilities
* Oversee the daily operations of the reception area, ensuring smooth and efficient service.
* Provide outstanding customer service to all guests and clients, handling inquiries and resolving issues promptly.
* Manage bookings, check-ins, and check-outs with precision, ensuring an excellent guest experience.
* Utilize Opera PMS to manage reservations and guest profiles effectively.
* Supervise and support reception staff, scheduling shifts and training new team members as needed.
* Maintain a professional and welcoming environment for all visitors.
Requirements
* Proven experience in a similar role, preferably within the hospitality industry.
* Proficiency in Opera PMS or similar reservation systems.
* Strong communication and interpersonal skills.
* Ability to multitask and manage time effectively in a fast-paced environment.
* A proactive attitude with excellent problem-solving skills.
Why Join Us?
* Competitive hourly rate of £14.50.
* Opportunity for an ongoing assignment with potential career growth.
* A supportive and friendly work environment.
If you are a motivated individual with a passion for delivering exceptional service and a knack for operational excellence, wed love to hear from you.
AMRT1_UKCT