About the role:
To deliver an authentic, artisan food-market experience within a convenient and superior shopping environment for those who are passionate about quality, provenance, and great food. Whilst leading and providing an exceptional efficient and effective service led culture to our members / customers, understanding their needs and requirements and continually working to exceed their expectations across. Simply nothing is too much trouble.
Full accountability for the food hall operations, all people aspects and leadership of the team will be required to maximise the member experience, sales, maximise profit contribution from, their operations. Through effective monitoring of all key areas and KPIs which include sales, merchandising, display, quality control, stock and ordering systems, stock loss, service propositions, procedures, controllable costs, customer insight, colleague training and colleague development. #FD24
Who are we looking for?
•Good standard of education including a minimum of C grade or equivalent in English and Maths
•Previous management experience, ideally in a food retail business
•Experience of managing and leading a team
•Ideal, but not essential, Retail Manager apprenticeship level 3/4
•Be a leader of people by coaching, motivating, and engaging with the team whilst recognising individual styles and preferences to build a strong team
•Have commercial awareness and act with integrity to protect with financial position of the business
•Be able to take personal responsibility for the strategic direction and objectives of the food hall & store.
•Proactively seek to understand the local community and customers to enable the store to adapt to meet the needs
•Support regional community agendas and know the local community
What can we offer you?
Benefits that benefit you – we offer discounts on all ‘Your Co-op’ services, including Your Co-op Food, Your Co-op Childcare, Your Co-op Travel and more! We believe that as Colleagues, you deserve to benefit from the goods and services you sell and provide each day, whilst representing us. You can see details about all discounts offered on the Reward and Benefits page!
The cost-of-living crisis is putting pressure on us all. That's why we are now offering an enhanced discount rates to all Colleagues at Your Coop:
- 20% off Food shopping (usually 10% all year round rising to 20% on a pay day weekends)
- Holidays for less with up to £500 off Travel
Other benefits:
• up to 60% off Childcare fees
• equal wages regardless of the age
• Refer a Friend Scheme
• Paid time off for volunteering
• Colleague Support Fund
• GroceryAid Colleague Mental Health Support
• Ethical mobile and broadband deals
• Annual leave that grows with your career
• Full training and accredited development programmes
• Uniform
... and many more!
At Your Co-op you’ll experience a real sense of being part of a team and close community. We invest a third of our profits in our members and a third in our community support initiatives. As Fairtrade supporters, we strive to ensure that everyone involved in production is treated and paid fairly. Not only that, our strict food policies mean that everything you buy will always be ethical, sustainable, and top quality.