You will need to login before you can apply for a job.
Customer Services Advisor & Administration Support
The Role
Salary dependant on experience
Full Time, Permanent Contract
Location: Alnwick
Hours: 9 - 5 Monday to Friday
Introduction to NFU Mutual
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first.
About the Agency
As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values.
About the role:
As a Customer Services Adviser within our team, you'll play a key role in the success of an expanding local business, ensuring the office runs like clockwork and our customers are always happy. You will be part of providing an exceptional service to both our existing customer base and new customers. On a day-to-day basis, you will be dealing with new sales enquiries, existing policy changes and claims, all with a 'can-do' proactive enthusiasm.
About you:
The ideal candidate will have an excellent telephone manner, good attention to detail, and a 'can do' attitude. You will relish the challenge of being part of a truly customer-focused, ambitious team. In return, you can expect full training in a friendly and supportive environment.
Minimum Requirements:
5 GCSE's (or equivalent qualifications) at grade C or above including Maths and English are required.
Benefits:
Competitive salary
25 days annual leave + bank holidays
Accessible and free parking
Please apply in writing with CV and covering email to: Miriam_mcgregor@nfumutual.co.uk
Closing date for all applications: 6th December 2024.
Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.
#J-18808-Ljbffr