Job summary
We are looking for a friendly, professional Receptionist with a passion for making a difference to others at our New Service Cygnet Hospital Oldbury. At Cygnet Hospital Oldbury you will be working 40 hours per week working shifts and weekends, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care.
Main duties of the job
At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.
About us
Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.
Job description
Job responsibilities
We are looking for a friendly, professional Receptionist with a passion for making a difference to others at our New Service Cygnet Hospital Oldbury.
At Cygnet Hospital Oldbury you will be working 40 hours per week working shifts and weekends, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care.
Cygnet Hospital Oldbury is our new state-of-the-art PICU & Acute hospital for women, in the West Midlands.
The service will feature two wards. A 12 bed PICU ward and a 15 bed Acute ward. Cygnet Hospital Oldbury will have a full multi-disciplinary team (MDT) and will support the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment.
Youre day-to-day at Cygnet Hospital Oldbury:
1. Provide a professional, welcoming reception experience
2. Greet visitors & notify the appropriate member of staff of their arrival
3. Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
4. Answer & transfer all incoming calls & take messages where appropriate
5. Sort & distribute post
6. Assist with general office duties as required
7. Keep the reception area clean & tidy
8. Promote the safety & security of all site users & ensure all staff comply with security protocols
Why Cygnet? Well offer you
9. £25,250 Per Year
10. Strong career progression opportunities
11. Expert supervision & support
12. Employee referral scheme
13. Pension scheme
14. Cycle to work scheme & employee discount saving
You are...
15. An experienced receptionist/administrator used to working with customers/clients - ideally within the healthcare sector.
16. Organised, naturally helpful & a good multi-tasker
17. Computer literate including Windows/Word/Excel/Outlook or equivalent
18. Knowledgeable of telephone systems and maintaining a professional telephone manner.
19. Polite, friendly & approachable with excellent communication skills
20. GCSE Maths & English qualified, with a good level of numeracy & literacy
21. Diligent & accurate, with an eye for detail & an understanding of confidentiality
Successful candidates will be required to undergo an enhanced DBS check.
Person Specification
General Requirements
Essential
22. Please refer to job description above
Desirable
23. Please refer to job description above