Chief Operating Officer (COO) - OTE £100,000 to £120,000 OTE
Are you a dynamic leader with a passion for operational excellence and a hands-on approach to management? We are seeking a highly motivated and experienced Chief Operating Officer (COO) to join our team of 150 staff. In this pivotal role, you will be directly involved in the day-to-day operations, working closely with all departments to drive efficiency, innovation, and growth. If you thrive in a fast-paced environment and are ready to roll up your sleeves to make a tangible impact, we want to hear from you!
Required Skills and Experience:
· Leadership: Demonstrated leadership experience in a senior operational role, with a proven track record of managing large teams and complex projects.
· Strategic Thinking: Strong strategic planning skills with the ability to align operational activities with broader business goals.
· Financial Acumen: Solid understanding of financial management and performance metrics.
· Operational Expertise: Deep knowledge of operational best practices, process improvement, and quality control.
· Problem-Solving: Excellent problem-solving abilities with a proactive approach to identifying and addressing issues.
· Communication: Superior communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
· Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs.
Must Haves:
· Telesales: Proven experience working in a company with a large telesales team.
· High-Volume Sales: Demonstrated experience managing high-volume sales environments, with a company making hundreds of sales daily.
· Marketing Knowledge: In-depth knowledge of in-house digital marketing strategies, including pay-per-click (PPC) and SEO traffic generation.
· Software Experience: Ability to develop and integrate software solutions to suit operational needs.
· B2C Experience: Significant experience in business-to-consumer (B2C) operations, understanding the intricacies and demands of consumer markets.
· Company size: Must have experience working in companies of 50 - 250 employees.
Nice to Haves:
· Automotive Experience: Experience in the automotive industry, with a solid understanding of its unique operational and market challenges.
· International Operations: Experience managing operations across multiple countries, with an understanding of global logistics, international regulations, and cultural differences.
Personality Traits:
· Proactive: Takes initiative and anticipates needs before they arise.
· Detail-Oriented: Pays close attention to detail, ensuring accuracy and quality in all tasks.
· Reliable: Dependable and consistently delivers high-quality work on time.
· Collaborative: Works well with others and fosters a team-oriented environment.
· Resilient: Handles stress and pressure well, maintaining composure in challenging situations.
Long-Term Vision:
Within 1 year, the COO will have established robust operational systems and processes, enabling the executive team to focus on strategic initiatives and business growth. The COO will play a crucial role in driving the company’s success, ensuring a smooth and efficient operation while maintaining high standards of quality and performance.
Ideal Candidate Profile:
· Experience: Minimum of 10 years in an operational leadership role, with at least 5 years in a senior management position.
· Location: This is not a remote role, so applicants must live within a 30-mile radius of Chichester.
Why Choose Us?
· Industry Leader: As the largest broker of scrap and damaged vehicles in the UK, we are now expanding our successful model into the US market. Join us and be part of a company setting industry standards.
· Growth Opportunities: Experience rapid career growth with a fast-expanding company. We believe in promoting from within and providing our team with the tools and opportunities to succeed.
· Equity Options: We value our long-term, high-performing employees by offering them the chance to benefit from equity options within the business, aligning their success with the company’s growth.
· Charitable Impact: Our company is committed to making a positive difference. We have raised over £800,000 for various incredible charities and continue to contribute significant sums daily, reinforcing our commitment to social responsibility