About The Role
We are looking to offer a People Services Coordinator the opportunity to join our expanding People Services team based in Stevenage, on an 8 month fixed term contract.
About the team
This role forms part of the energetic People Services team, one part of the wider People team, in an ever-growing business. The team is made up of 23 which includes a team of Payroll specialists and Transactional coordinators, who work alongside this role in providing services to around 11,000 colleagues. There is lots of change and plenty of things to fix with a real opportunity to make an impact.
About the role
As the People Services Coordinator you will assist with various HR activities, ensuring the smooth operation of HR processes and contributing to a positive employee experience.
About M Group Services
M Group Services is a trusted employer to more than 10,500 people in the UK and Ireland. Operating across 21 businesses in 240 locations, we provide specialist infrastructure services in the water, energy, transport and telecommunications sectors.
As a business we believe communication is key. We work in an environment where growth and development are promoted within the business, our employees feel they are trusted to get on with their work as well as finding this work interesting and challenging.
Where we are able, we work flexibly, believing that empowered colleagues are happier and more productive. We want to support our people as much as possible, therefore if you require a more flexible working arrangement, we would be happy to discuss this with you!
As the People Services Coordinator, you’ll get the opportunity to:
1. Be first line of phone support for employees queries representing the People Services Team
2. Respond promptly and professionally to employee requests through our CRM tool
3. Be the first point of contact for all inquiries related to policy, procedure, payroll and general information
4. Maintain confidentiality and sensitivity while handling all data, in line with relevant legislation
5. Maintain accurate data regarding the full employee lifecycle from our applicant tracking system to our Core HR system and third party systems
6. Suggest process improvements and enhancements to positively effect process and efficiency of the People Services team
7. Occasional project work
What you’ll bring?
8. Previous administration experience, ideally gained within an HR role
9. You will be someone with excellent attention to detail
10. The role will have interactions with all employees across the business so you will have great customer service skills
11. You'll be highly organised and ability to prioritise workload and will enjoy working in a fast-paced, creative environment
What’s in it for you?
12. 25 days' annual leave plus statutory holidays
13. Discretionary annual bonus
14. Contributory Pension scheme
15. Life Assurance
16. Access to our Employee Assistance Programme
17. Cycle to work scheme
18. Access to a wide range of discounts and special offers through our online rewards platform
#MGS Notes/Brief for Recruitment Team: About The Company
M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets.
At M Group Services we recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.