Are you ready to take on a dynamic and pivotal role where no two days are the same?
Join our clients team as a Service Coordinator, a key player working hand-in-hand with the Contracts Manager to ensure the delivery of top-tier service to a diverse and growing customer base.
If you thrive in a fast-paced environment, can juggle multiple priorities effortlessly, and are committed to maintaining high standards, this is the role for you!
Why This Role is Exciting:
As a Service Coordinator, youll be at the heart of operations, managing the full lifecycle of service jobs from start to finish. Your ability to keep projects on track, manage job scheduling, and ensure the highest level of customer satisfaction will make you an invaluable part of our clients team. Youll work across departments to drive efficiency and ensure every job is completed seamlessly, from initial customer contact to invoicing.
Key Responsibilities:
1. Collaborate with the Contracts Manager to deliver flawless job management for a defined customer list, ensuring excellence across all contracted and ad-hoc service jobs.
2. Utilise their cutting-edge CRM software to manage and track service jobs, ensuring nothing falls through the cracks.
3. Engage with customers, quickly understanding their service needs and responding with the urgency required.
4. Oversee job scheduling and resource allocation, ensurin...