Internal Sales Agent
Location: Tachbrook Park, Warwick
Type: Permanent, Full-time, Hybrid
Salary: £23,400 - £26,000 (dependent on experience)
Are you passionate about delivering top-notch customer service? Join our team and be the first point of contact for customers and prospects seeking support on LPG and Calor products. If you thrive in a fast-paced environment, love problem-solving, and have excellent communication skills, this role is perfect for you!
Key Responsibilities:
* Provide timely and proactive support via phone and email, responding to customer and prospect inquiries.
* Manage CRM data by logging prospect details and handling inbound/outbound communications.
* Follow up on leads, book appointments, and assist the sales team in managing their schedules.
* Handle post-appointment surveys, complaints, and urgent customer messages.
* Actively promote Calor services and products, supporting our sales initiatives.
* Collaborate with colleagues across teams to ensure smooth service delivery.
What We're Looking For:
1. 1+ year experience in Sales & Marketing, Customer Service, or Call Centre environments.
2. Strong problem-solving skills and ability to work independently.
3. Excellent communicatio...