We are currently recruiting for an experienced Credit Controller to work within a busy Credit Control department at our Head Office in Lutterworth on a hybrid basis. As a Credit Controller, you will be responsible for the collection of an alphabetically split aged debt. We are looking for someone who works well as part of a team, is self-motivated with an outgoing positive attitude and committed to fulfilling our business objectives.
In return, you will receive a salary up to £27,770 (dependent on experience), 25 days holiday plus bank holidays, Westfield Health Cash Plan, Life Assurance, Auto enrolment pension scheme and Lifestyle benefits - discounted high street stores.
The working hours are Monday to Friday, 8.30am to 5.00pm.
You will be responsible for:
* Cash Collection (Pro-active through to litigation) by telephone, email and dunning letters.
* Dispute Management.
* Ensuring compliance with our risk insurance policy.
* Ongoing credit and risk assessment to reduce probability of bad debt.
* Controlling customer account balances against credit limits.
* Weekly, monthly and ad-hoc management reporting.
* Implementing action plans to facilitate collection of overdue and overexposed balances.
* Referral of accounts to a debt recovery specialist should internal collection efforts fail.
The successful candidate will have:
* Previous experience within a Credit Control or similar environment.
* Excellent communication and negotiation skills.
* Computer literate.
* Attention to detail.
* Ability to prioritise workload and meet given deadlines.
* Thrives under pressure.
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