Job Description
Holt Engineering are working with high profile company in the Swanwick area who are looking for a friendly Aftersales Coordinator.
An award winning company in the marine sector. With an international client base and an excellent reputation, a core company value is the delivery of an unparalleled level of in-service support to each of our clients. The successful Aftersales Coordinator will represent the company in every interaction they have.
This a permanent position paying from £28,000.
As a Aftersales Coordinator you will be:
* Responding to incoming aftersales and warranty requests
* Logging and maintaining a detailed tracker of all support requests & spare parts orders
* Preparing costings, quotations and invoices
* Using initiative to rapidly resolve problems in an efficient manner, often working under tight timescales.
* Coordinating refit projects, including shipping logistics, import/export of vessels
* Off-site works whilst liaising with and updating clients' order progress
* Planning of works in collaboration with the Production team, allocating labour, estimating work content, and creating quotations
* Arranging all travel bookings and logistics for Aftersales visits
* Working with customs agencies to ensure a smooth delivery through transit of goods and parts
* Managing incoming calls, transferring internally and ensuring messages are forwarded immediately to the responsible person
To be a successful Aftersales Coordinator:
* Proactive, can-do attitude with a drive to boost sales
* Experience in sales, negotiations, and quoting works
* Experience with ERP software (ideally Sage 200)
* Experience working in a client-facing role
* Strong knowledge of the marine sector
* Advanced Microsoft Office skills.
Benefits for the successful Aftersales Coordinator:
* Training and development
* Private Pension
* Life Insurance
* 25 days holiday plus bank holidays
The working hours are Monday to Thursday 8am - 17:30pm with an early finish Fridays!
If you are an experienced Aftersales Coordinator looking for a new challenge Apply Now! Or call Sam on 07485 390946.