Role: Customer Service Administrator
Location: Marden, Tonbridge
Salary: 25,000 -26,000 per annum (DOE)
Hours: Monday to Friday 8am until5pm
We are working with a leadingdistribution company who are actively looking for a CustomerService Administrator to start immediately. If you are awell-organised and self-motivated individual, with experiencewithin a customer service or administration environment then thismay be the role for you!
The customer serviceteam acts as the first point of contact for customers via thetelephone, email and trade counter. You will be processing orderson the internal system and liaising with all departments across thelife cycle of an order. You will also manage queries and supportthe activities of the sales and buyingteams.
Your Duties:
- Responding tocustomer enquiries, developing your knowledge of packagingmaterials
- Ensuring the CRM system is kept up to date(Contact details, customer queries, complaintmanagement)
- Serving customers face to face (inc.handling cash)
- General administrationduties
- Liaising with Purchasing, Operations and Salescolleagues with regard to customerrequirements
Job Requirements:
-Customer Service experience both via telephone andface-to-face
- Computer literate and an ability to learnnew systems quickly
- Attention to detail
-Flexibility and willingness to react and help as situationsarise
- Ability to multi-task
- Takeresponsibility for key project deliverables
- A flexible,open, and positive attitude essential
- Geographicalknowledge of the country and road network
AtKHR we take care to ensure that you are represented as well aspossible so it is worth checking your CV for layout, spelling andgrammar as well as making sure it is up to date before you submit.If you feel you need to highlight particular qualifications, skillsor relevant experience with regards to a specific role then pleaseadd a cover letter or a preface page. This does not need to beformatted in the same manner. In addition, if your CV is heavy withgraphics etc, please could you also submit a "clean" copy in Word.Thank you.
KH Recruitment Ltd is acting as anEmployment Agency in relation to this vacancy. KHR - RecruitmentSpecialists is a trading name of KH Recruitment Ltd Keep in touchwith us online for job alerts, industry updates andmarket...
CustomerService, Administration, Order Processing,Quotes