We are recruiting a full-time Care Coordinator to join the Bluebird Care Westminster, Kensington & Chelsea team who will help deliver the gold standard of care to our discerning customers across our area. Working in an award-winning care service that helps support people live independently in their own homes across central London.
We’re looking for an outgoing and empathic individual with excellent communication skills who enjoys empowering and supporting others.
Being a Care Coordinator is more than just rota management. You will be responsible for supporting the Manager with Business Growth and ensuring we are always delivering the highest possible standard of care.
We pride ourselves on delivering care that truly meets the needs of the individual we support, and your role will be fundamental to ensuring this happens every day by matching Customers and Carers not only based on availability, but also personality.
Providing Quality Care
Bluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK. But what makes us different?
Here at Bluebird Care territory, we’re committed to keeping people in the comfort of their own home. We began by offering home care to the elderly in our local area and when this became a success, we branched out to look at Live-In care. Our aim is to keep people independent in their own homes for as long as possible, so we take care of everyday tasks around our customers’ homes all the way through to complex care needs. We appreciate that every customer is different, and this is why every day will be different.
We were awarded ‘Outstanding' by CQC/Care Inspectorate and for that reason, we pride ourselves on selecting the very best team. If you are passionate about providing the very best care, then this role could be the role for you.
You can look forward to:
· A salary of £30,000+ 300£ per weekend for on call, weekday on call will provide extra 4 days of annual leave per annum
· 5 days a week based in our office (Ashmill Street, NW1) with flexibility of WFH after your probation period
· A company laptop
· 20 days of annual leave plus Bank Holidays (pro rata)
· Company pension
· Two office awards programmes and the opportunity to be considered for recognition on a national level
· A warm, welcoming, dynamic work culture that is committed to equality, diversity and inclusion
Key responsibility
· Working within the coordinator team
· Rostering staff to provide a safe & efficient delivery of service to our clients.
· To take joint responsibility for the provision of care in your allocated locality.
· Liaise with other professionals involved in the service user’s care.
· To support and / or be included in the On-Call service during out of hours.
Skills and abilities:
· Knowledge of domiciliary care provision.
· Able to work as part of a team as well as under own initiative
· Highly organised and able to prioritise.
· Good spoken and written communication skills
Preferable:
·Have or be willing to work towards a QCF (NVQ) Level 3 in Care/ Management or equivalent.
· Domiciliary Care experience.
Required:
· MUST IT skills
· Excellent customer service skills