Adecco Warrington are on the lookout for a Technical Incident Manager to join an International business which is expanding at an incredible rate, on a permanent basis. Working in a modern office, based in Birchwood, you will be part of a incredible team supporting with Sales Administration and Mechanical Breakdown Claims.
You will take charge of the management of claims files in mechanical breakdown contracts according to the subscriptions taken out and in compliance internal procedures defined by the company.
As the Technical Incident Manager, your primary responsibility will be to manage claims files in mechanical breakdown contracts according to subscriptions taken out and in compliance with internal procedures. You will play a vital role in providing the highest level of service to customers, dealer partners, and repairers.
Salary: £26,000+ per annum depending on the candidate's background/previous experience.
Full-Time Permanent role with immediate start.
Rotating Shift Pattern on a monthly basis: 8:00am - 4:00pm / 9:00am - 5:00pm (Monday - Friday)
Location: Birchwood, fully office based.
Daily Duties Include:
Manage Sales Administration
Check and process warranty claims files
Collect contracts and customer details
Create customer accounts on IT system
Follow payment and insure cash collection
Manage day-to-day relationships
Process new claims
Check information is accurate and complete
Follow up case until closed/complete
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