Mission and Main Objectives:
This role is working on a 12 month fixed term contract working in the automotive sector. The main day-to-day tasks are varied but heavily emphasized on the supply chain for the allocated key accounts and accountable for the subsequent account performance.
The role involves a high degree of customer and supplier liaison, as well as including the recording, management and reporting of sales information; thereby requiring a good standard of communication and excellent customer service skills. As the role is that of end-to-end account management, job ownership is a prerequisite.
Outline and Responsibilities:
End-to-end supply chain management of all allocated accounts
Accountable for performance of allocated accounts, in line with commercial conditions.
Responsible for financial analysis of assigned customer accounts
Manage the day-to-day demand requirements of assigned customers, suppliers and 3PLs
Point of contact for assigned customers, ensuring a consistent customer service approach and positive long-term relationships.
Effectively manage supply chain from supplier to assigned customers, in line with set criteria.
Monitors service received to assigned customers – detailed in regular KPI reports.
Ensure timely invoice issue and payment of assigned customers.
Manage and report on inventory and quality issues together with 3PL and Quality Department.
Building and maintaining relationships with customers, s...