Job Description
Executive Officer
Salary:£14:50 p/h
Office Based[ Some travelling will be required when needed]
Location: Must be commutable to one of the below Home Office location, Newport NP20 2DW
Role overview: Sucessful candidate will be working for the Home Office as an Executive Officer within the department ASRA (Asylum Support, Resettlement and Accommodation).
Job description
This will be a new role within the HOLO team(Home Office Liasion Officer) and you will be helping to provide administrative support to the wider HOLO team as well as colleagues in local authorities and other partner organisations by acting as a point of contact and providing advice and support.
Post holders will be interrogating systems and reviewing cases, providing clear updates on cases and signposting to next steps with particular issues.
Responsibilities :
1. Responsibility will include stakeholder management to escalate and resolve issues and overcome barriers.
2. working alongside multiple internal and external agencies including but not limited to LAs, charities, DWP, MHCLG and housing contractors.
3. This work is high profile and can be subject to ministerial scrutiny so post holders would need to be able to manage multiple competing deadlines.
4. Provide administrative support to the wider HOLO team.
Essential Criteria
The individual should be highly organised, self-motivated, and be able to react quickly and calmly to changing circumstances. They should be able to demonstrate the following:
5. The ability to be pro-active and work both as a part of a team and independently.
6. Substantial experience of working in supportive role with the ability to train and support others to complete tasks with little or no support.
7. Excellent communication skills, both verbal and written.
8. Ability to work flexibly with the capacity to deliver at pace, at times under pressure and to demanding deadlines.
9. Experience of coaching or mentoring staff to improve quality of work and performance.
Desirable Criteria
10. Knowledge of Asylum processes and Home Office systems.
11. Working knowledge of Microsoft PowerPoint.
12. Working knowledge of Asylum Operations
Benefits
13. Learning and development tailored to your role.
14. An environment with flexible working options.
15. A culture encouraging inclusion and diversity.
This is a physically demanding operational role that requires candidates to complete personal safety training at level 2. This is a mandatory requirement. Failure to successfully complete the training will preclude an individual from undertaking the role.
You will be required to undertake security clearance for these roles, and it is imperative that you hold a valid passport and be able to provide two proofs of current address and a proof of national insurance document.
Start dates will be confirmed once security checks are complete, which can take up to 8 weeks.