We're a digital insurance provider for over three million customers with ambitious plans to become The Best and Biggest in the UK market.
We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues.
As the Product Governance Manager, you will support the core Insurance strategy through effective management and application of robust governance, ensuring all products continue to meet regulatory requirements and deliver good customer outcomes.
Job Details
* You will oversee the development and application for an effective and robust product governance framework:
- New products and changes to existing product
- Annual Product Reviews & Value Assessments
- Regular monitoring of key performance indicators) to identify potential key consumer outcomes at risk and propose and monitor action plans for resolution / mitigation
- Ensuring the delivery of positive consumer outcomes and activities in the best interest of customers
* Holding the 'voice of the customer' for business projects to protect the business in regulatory aspects and delivery of consumer outcomes.
* You will manage and facilitate the changes for key customer documents, through the Policy Wording Forum.
What we're look...