Location: LeicesterJob Type: Temporary, Office-based, Full-time hoursDuration: 3-6 monthsJob Specifications:
My client is seeking a dedicated and enthusiastic Customer Service Advisor to join their team on a temporary basis for 3-6 months. This role is based in Leicester and offers a fantastic opportunity to gain valuable experience in a dynamic environment.Key Responsibilities:
* Provide exceptional customer service via phone, email, and in-person.
* Handle customer enquiries, complaints, and issues promptly and professionally.
* Maintain accurate records of customer interactions and transactions.
* Assist with administrative tasks as needed to support the team.
* Collaborate with other departments to resolve customer issues efficiently.
Requirements:
* Minimum of 1 year of Customer Service experience - must be from an office based role (ESSENTIAL).
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities and attention to detail.
* The ability to work independently and as part of a team.
* Proficiency in MS Office (including good Excell skills).
* Ability to work in a fast-paced environment.
Benefits:
1. Hourly rate between £12.50-14 per hour (including holiday pay).
2. Opportunity to work in a supportive and friendly team environment.
3. Gain valuable experience i...