We are seeking an enthusiastic and friendly Receptionist to join our fantastic Dental Practice in Kings Lynn for 4 days a week.
Our receptionists (who are also our Practice Ambassadors) play a vital role in the day-to-day running of our businesses and therefore we are looking for someone who is highly motivated in delivering exceptional, first-class customer service.
Our new receptionist must be able to create a warm, welcoming atmosphere and provide a positive, memorable experience for our patients.
Previous experience:
We are looking for someone who has had at least 1 year of previous experience of working in a reception setting (preferably medical or dental); applications from qualified dental nurses are also welcomed.
Skills & attributes:
* Excellent communication skills (verbal & written)
* Good command of the English language
* Organised and methodical
* Quick learner
* Team player
* Self-motivated and confident
* Able to work alone on reception
* Calm under pressure
* Trustworthy & Reliable
* Great attention to detail
Main responsibilities:
* Meeting and greeting patients, providing a great first impression
* Booking and amending appointments
* Undertaking opening and closing procedures
* Answering patients’ queries by telephone and email as well as in person
* Promoting the practice for new patients
* Making patients aware of our dental services and offers
* Handling payments
* Accessing sensitive information whilst maintaining patient confidentiality
* Supporting the Practice Manager and the clinical team with the smooth running of the practice
* Other reception/admin duties
Benefits:
* Competitive salary
* 20 days holiday + 8 Bank Holidays (Pro-rata)
* Staff discount
* Contributory pension scheme
* Uniform provided
* Costs covered for DBS checks
* Nice environment
* Never a dull day!
This opportunity is for 4 days a week, and we are also looking for someone who will be flexible to work additional days to cover sickness and holidays.
Salary is dependent on experience.
If you think this fantastic opportunity is for you, then we want to hear from you. Please apply by sending us your CV with a short covering letter to our recruitment team.
Due to the expected high number of applications, we may not be able to reply to all applicants. If you have not heard from us after 5 days of submitting your application, please assume you have not been successful, and we thank you in advance for your interest.
Job Types: Full-time, Part-time
Schedule:
* Monday to Friday
Ability to commute/relocate:
* King's Lynn PE30 1LT: reliably commute or plan to relocate before starting work (required)
Experience:
* Dental Receptionist: 1 year (preferred)
* Medical Receptionist: 1 year (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Reference ID: KLDR NP151124
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