Job description
We are looking for a Duty Manager to work full-time based at a leading development in Leatherhead. The role is paying up to £30,000 per annum.
As a Receptionist, whats in it for you?
* A chance to work for a successful and growing company that will support your professional development.
* A chance to work in a luxury development.
* Full training provided.
* Friendly and supportive working environment
What you will be doing as a Duty Manager?
* Act as the main contact for residents, visitors, colleagues, couriers, and contractors.
* Make sure residents and potential residents have a great experience from their first inquiry to moving in.
* Perform viewings for perspective residents.
* Increase customer satisfaction on all platforms.
* Complete inventory checks before check-ins and after check-outs.
* Inspect occupied and vacant properties to ensure they are in excellent condition and report any issues.
* Manage the residents move out process.
* Attend resident events and help with the planning of these events.
* Help to create a vibrant and welcoming community within the building, offering exceptional customer service at all times.
* Assist team members with ad hoc duties as and when required.
What are we looking for in our Duty Manager?
* Ideally ARLA qualified (desirable but not essential)
* Exceptional customer service skills with a passion for building long-term working relationships.
* Excellent communication and interpersonal skills.
* Resilient, able to work under pressure.
* Proactive and able to use your own initiative.
* We are keen to speak to candidates with previous experience in the following industries: hotels and hospitality, residential buildings, serviced offices, and high-end fitness and leisure.
This Duty Manager role is a fantastic opportunity to work for an organisation that will support your growth and develop your skill set. If this sounds like the role for you then apply today with a copy of your CV.
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