Job Description
Client Relationship Manager
Hours: Part-time role (22.5 hours per week)
Location: Havering, Essex
Salary: £40,000 pro rata
Are you a confident, self-motivated, and commercially driven individual with a passion for retail? Our client is seeking an energetic and dynamic Client Relationship Manager to join their centre management team. This role is perfect for someone who thrives in a busy and varied environment and loves building strong relationships.
As a Client Relationship Manager, you will be the key liaison between individual stores and the centre management team. You'll play a crucial role in developing and implementing the centre's commercial and asset strategy, utilising your exceptional communication skills to ensure smooth operations and high levels of satisfaction among retailers.
Key Responsibilities:
* Data Analysis: Collate and analyse daily, weekly, and monthly occupier sales data, identifying areas of growth and risk, and producing trend analysis reports.
* Feedback Delivery: Provide regular updates to clients and management teams regarding retailer performance and issues.
* Relationship Building: Conduct regular visits to occupiers to maintain positive relationships, gain feedback, and provide support.
* Customer Service Excellence: Focus on delivering outstanding customer service.
* Induction and Training: Lead the induction of new occupiers and store managers, and develop training programmes tailored to their needs.
* Event Management: Manage retailer events and ensure they are well-coordinated with the centre team.
* Sales Growth Initiatives: Engage occupiers in sales growth opportunities such as events, promotions, and marketing activities.
Perks:
* Career Growth: Opportunities for progression and training are available and encouraged.
* Comprehensive Benefits: A full benefits package will be discussed.
* Convenience: Parking available on-site.
* Dynamic Environment: Join a team that values innovation and collaboration.
If you're looking to join an ambitious local company and thrive in a role that values your extroverted personality, we invite you to apply online without delay. For a comprehensive job description, please contact Denise, Alex, or Clare at Adecco Romford (option 2).