An excellent opportunity has arisen for a Site Security Manager to join Kingdom Services Group, working at a local University in Pontypridd, CF37 area.
You will need to have a minimum of 2 years’ experience in a Site Security Manager role.
Hours: 40 hours per week, Monday to Friday 08:00am - 16:00pm or to suit the needs of the business.
Pay Rate: £17.00 per hour.
What’s in it for you
* Competitive Salary.
* Personal growth opportunities.
* Collaborative and supportive team environment.
* Industry leading welfare and benefits.
* Access to advanced / early pay scheme.
* Access to Group Care Scheme.
* Workplace pension.
* Kingdom Colleague App including Employee Assistance Program and Wellbeing Support.
* Access to free personal development qualifications and career plans (Kingdom Academy).
What the role is
Below is not an exhaustive list and any other reasonable and fair role relevant tasks may be added:
Deliver Best-in-Class Security and Customer Service
* Understanding what has been sold on the contract and the contract aims and objectives.
* Pro-actively managing the individual risks at the University of South Wales.
* The Operations HOW Manual.
* The first point of customer contact.
* Customer face-to-face meetings conducted at least once a month to discuss performance (KPI) with feedback and actions to be given.
* Retaining green service status.
* Scheduling Ownership.
* Proactively identify areas of recruitment to support 100% contract manning level fulfilment.
* Identifying areas in key failing stores and implement improvement programmes to raise the standard of guard and profile of Kingdom Security.
* Fulfilling all training requirements.
* Complaints, incidents, and accident investigations.
* 3 rd party management.
* Customer solutions, efficiencies and value added.
* Relevant regional and customer MI / Data and analyse to turn into effective actions.
* Contract budget and cost control such as uniform, training & equipment.
* Contract transition (mobilisation & decommission).
* Regional Social Value initiatives.
* Evidencing job description success through appropriate reporting and appraisals.
CORE RESPONSIBILITIES
* Liaising with the customer on a daily basis.
* Recruiting and retaining the best talent possible to form an effective team.
* Teamwork and capability building. Recognising and rewarding colleagues who go above and beyond.
* Implementing positive change, process, ownership, compliance, and a culture of high performance.
* Supporting disciplinary and grievance & constructive management of conflicts.
* Snap site and colleague checks including out of hours.
COMPLIANCE
* Install and embed best-in-class written HOW process.
INSPIRATIONAL LEADERSHIP AND PEOPLE MANAGEMENT
* Install appropriate team headcount and structure against a methodology.
* Foster a collaborative and high-performance team culture.
* Conduct regular performance reviews against the Job Description and provide constructive feedback for continuous improvement.
* Recognisie and reward and maintain the right balance between colleague happiness and drive.
* Supporting disciplinary and grievance & constructive management of conflicts.
* Succession planning.
What we need from you - skill base requirements:
Experience
* Manager level security professional with a minimum 2-years’ experience in a similar environment.
* Experience of writing procedures, drafting reports, preparing business cases, and controlling budgets.
Professional Qualifications & Licenses (holding or working towards a distinct advantage)
* A driving license holder.
* A full five-year checkable employment history including a minimum of 2 work references, a personal credit check, right of work compliance.
* Front line SIA License.
* Other appropriate professional qualifications.
The successful applicant will match the below skill set
* Vetted as a minimum to BS 7858 standards.
* A company brand ambassador.
* Pro-active.
* Passionate about leading people to deliver best in class customer service.
* Goal and results orientated.
* Confident, organised, detailed, disciplined, pragmatic, a relationship builder who can work calmly with a can-do attitude.
* An effective verbal and written communicator at several levels.
* Competent with the complete suite of Microsoft software including but not limited to Outlook, Word, Excel, and PowerPoint.
* Physically fit.
* A driving license holder.
* Able to provide evidence of success and results.