Are you looking to work for a company that upholds good values and have Sales and Service experience. Our client based in Newmarket are now looking for a Sales and service Manager to join their growing team. This is an exciting opportunity to join a company in high growth and help them to offer their customers great service.
The Sales and Service Manager is responsible for helping the sales team to achieve company goals while also overseeing the customer service department to ensure customer satisfaction. This role involves strategizing, training, and supporting teams to enhance sales performance and provide exceptional service. The Sales and Service Manager will collaborate with other departments to create growth opportunities, improve processes, and develop relationships with key clients.
As the Sales and Service Manager you will be:
Taking incoming sales enquiries and orders
Building and maintaining relationships with key clients
Helping to identify opportunities for growth and new business
Processing Sales orders
Managing the Sales inbox
Processing sample requests
Liaising with logistics, purchasing and accounts departments
As the Sales and Service Manager you will have:
Proven work experience in a similar role
An understanding of customer service principles
A commitment to meeting customer needs
Excellent Verbal and written communication skills
The ability to handle customer sales and service issues
The ability to handle multiple pr...