To provide a first-class client care experience to all staff and visitors using Reception, Conference Suite and Facilities services in our Southampton office, ensuring both external and internal clients are treated as a priority and that high service delivery standards are consistently met. This is a 40 hour role. Key Responsibilities Front of House: * Overviewing conference room bookings to ensure rooms have availability * Conducting daily quality checks and liaising with IT as required * Preparing meetings rooms to the layout required * Meeting and greeting clients and providing Wifi codes when necessary * Providing refreshments (including ordering/laying-out of lunches) * Maintaining refreshment stock for meetings rooms * Clearing rooms and re-arranging the furniture * Reconcile catering invoices with booking forms, stamp and enter chargeable code and provide to Office Supervisor * Booking taxis, as required * Receive incoming calls and/or Reception calls * Carry out daily top ups and cleaning of the office coffee machine