Job Description
Graduate Network Engineer
Horley, Surrey
£25,000 to £30,000
The Role:
* Ideal for a graduate with a technical degree and a combination of commercial awareness and customer-focused skills.
* Ability to understand the organisation’s technology and transform it into a commercially viable product offering that is benefits-driven, customer-oriented, and easily communicated internally and externally.
* Collaborate closely to support the development of solutions.
* Work with sales channels across the organisation and engage with key customers across various regions.
* Ensure sales teams and other departments are consistently updated on current and future services, as well as market trends.
Responsibilities :
* Create or adapt technical content into customer-focused, benefits-driven materials, such as white papers, brochures, application notes, user guides, technical updates, and press release inputs, in collaboration with the Communications Manager.
* Support the launch of new products and services by assisting with the creation of marketing materials, sales presentations, FAQs, user guides, internal process documents, terms and conditions, and fact sheets.
* Facilitate the introduction of new products or services within the organisation, collaborating with engineering, marketing, logistics, and support teams to align with market needs and positioning.
* Evaluate products and provide technical expertise for launching new offerings across the organisation.
* Provide support for sales activities, including customer meetings, demonstrations, and events.
* Capture requirements for software development projects, both internal and external.
* Manage in-house projects to ensure successful delivery.
* Conduct competitor analysis and develop comparison reports for internal and external use.
* Creating requirement specifications, conducting testing, drafting user guides, and overseeing global deployment.
What are we looking for:
* A degree in a relevant technical field.
* Strong understanding of IP networking.
* Experience with requirements gathering and practical application.
* Familiarity with project management principles.
* Customer-focused, self-driven, and collaborative team player.
* Competency at intermediate level or higher in Word, PowerPoint, and Excel.
* Well-organised, methodical, and skilled at managing multiple tasks simultaneously.
* Occasional travel may be required for this role.