Job Description
Service Care Solutions is collaborating with a prominent public sector organisation to recruit a People Services Administrator. Join our dynamic team, providing vital business support in the People Directorate. If you're committed to delivering excellence in HR, apply now for this rewarding role!
Location : Hybrid working
Key Accountabilities:
1. Deliver high-quality administrative support within Finance, covering various transactional processes.
2. Undertake reconciliations and resolve queries promptly, escalating when necessary.
3. Contribute to process development, implementation, and maintenance in-line with best practice.
4. Provide support in training new staff and assist in data analysis for specific areas of expenditure.
5. Ensure accurate and timely input of data into ICT systems, supporting management information production.
6. Manage relationships with stakeholders, facilitating productive working and implementing continuous improvement.
Skills and Experience:
7. NVQ Level 2 in Customer Service or Business Administration (or willing to work towards).
8. Commitment to continuous professional development.
9. Good standard of education with GCSEs (Grade 9-1/A-C) or Key Skills Level 2 in English and Maths.
10. Proven administrative experience, ideally in an HR or L&D environment.
11. Computer literate with Microsoft Office proficiency.
12. Strong interpersonal and communication skills.
Characteristics of the Role:
13. Busy, demanding role with high customer service expectations and tight deadlines.
14. In-depth involvement in recruitment, resourcing, and learning & development processes.
15. Requires a flexible approach, occasional evening and weekend work, and travel across the Force.