Senior Business Analyst
London - Hybrid working, 2 days per week in the office
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market powerhouse.
What you'll be doing
Delivery and Transformation are responsible for change delivery across Direct Line Group, including strategic programmes, digital transformation, property, automation, data, and technology change.
The purpose of the role is to lead the analysis of the services to identify the business process and technology requirements that will deliver the vision for new services, solutions and capabilities within Direct Line Group. You will work with a range of business, technology, procurement and supplier stakeholders to develop and implement solutions which deliver business value with agreed timelines and budget.
* Work within a team of Business Analysts, act as a role model and help support and develop individuals and the BA community.
* Identify and implement opportunities for innovation and continuous improvement in business analysis methods and tools.
* Build and maintain an in-depth understanding of business area processes, stakeholders and the core business system functionality.
* Investigate, analyse, review, define and document business requirements.
* Facilitate the identification and documentation of non-functional requirements and help define the case for change.
* Collaborate on the design and selection of solutions within agreed architectures and standards.
* Inform and educate stakeholders on the potential contribution by Technology and obtain agreement on the requirements/features.
* Support the full delivery lifecycle, ensuring requirements are properly understood and met by the delivered solution.
What you'll need
* Proven expertise in business analysis and requirements gathering.
* Experience within the financial services industry, or similar.
* Full understanding of the project delivery lifecycle across different delivery methodologies.
* Experience in leading end-to-end digital transformation initiatives.
* Strong stakeholder management and influencing skills.
* Technical and architectural proficiency with an in-depth understanding of technology systems.
Benefits
We offer excellent benefits to suit your lifestyle and a flexible working model. Core benefits include:
* 9% employer contributed pension
* 50% off home, motor and pet insurance
* Up to 10% annual bonus
* 25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days
* Additional optional Health and Dental insurance
* EV car scheme
* Employee discounts and cashback
Ways of Working
Our hybrid model offers flexibility for everyone. Most colleagues are in 2 days a week, and we'll consider flexible working options that work best for you.
Join us. Help us keep innovating and putting customers at the heart of everything.
Together we're one of a kind.
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