Service Manager- Voids
£57,000 – £60,000
Permanent, full-time
Feltham
About Lampton Group
Lampton Group was established by the London Borough of Hounslow in 2012 with the objective of trading local authority functions in order to generate financial surpluses and return those to the council. Our companies represent a bold, new and ambitious approach by a London Borough. It is made up of five distinct business areas:
Services - Recycle - Greenspace - Leisure - Homes
Underpinning everything, we do are our values – Customer First – One Team – Respectful – Energised. Everything we do aims to align to our values and strategic ambitions.
About the Job
Leading a team to provide a customer focused repair / replacement service, the primary purpose of this role is to deliver high quality, effective and efficient services in accordance with any and all agreements with our clients.
Key Responsibilities include: -
* To lead and manage a multi-disciplinary team of operatives, supervisors, administrators, and schedulers and achieve a high-quality output and service.
• To proactively manage the availability of the team, directly and through line management, including annual leave, sickness, training and any other reason.
• To manage and mon...