Job summary
We are recruiting for a Specialist Computer Engineer who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
The Radiotherapy Physics Computing Group of the Digital Department is part of a multi-disciplinary team in a large Cancer Centre. The Section consists of radiographers, scientists and engineers. Close links are maintained with the other sections within the Physics Department (Nuclear Medicine and Radiation Protection), and with the Bioengineering section, which has responsibility for the in-house maintenance of linacs. Also on site is the Paul Strickland Scanner Centre which provides CT, MR and CT-PET imaging for radiotherapy patients. Treatment planning is performed on Pinnacle and Eclipse planning systems. The Department provides and supports its own LAN ("Medical Equipment LAN" or MEL) to provide an integrated Aria Radiotherapy Network to transfer treatment parameters and images between the various pieces of equipment in a secure fashion, as well as to streamline the patient flow.
You will be a part of a team providing IT services and you will assist in development and delivery of training and support to all users of system and applications implemented within the department.
In addition you will receive 15% of basic salary,subject to a minimum payment of £4,314 and a maximum payment of £5,436 .
Main duties of the job
Investigate technical/functional issues raised by users and ensure that they are resolved to satisfaction of all parties and do not comprise operation and security of systems or applications.
Plan and manage implementation of hardware and software solutions as required with internal and external parties to minimize disruption to treatment delivery.
Assist in the testing of the MEL following repair or upgrade to ensure safety of patient treatment, including sign off for clinical use
Develop solutions to IT problems using a range of tools and techniques to deliver best-fit solutions.
Design and specify equipment to meet service needs including appropriate sourcing of quotations.
Provide advice and training for physics, radiography and medical staff on the Aria Patient Management System both either directly in response to a support call or indirectly via provision of training.
Act as an operator under the definitions of IR(ME)R, in accordance with Trust Policies and Practices.
Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
About us
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
1. The Lister Hospital, Stevenage
2. New Queen Elizabeth II (New QEII), Welwyn Garden City
3. Hertford County, Hertford
4. Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Job description
Job responsibilities
ENHT is seeking to maintain and expand the Mount Vernon Cancer Centre staff as we move to an exciting new future.
We welcome applications from those who would relish the opportunity to be part of new and developing cancer service, building on the excellent reputation, research and patient experience the Cancer Centre already delivers.
In addition, you will receive a High Cost Area Supplement of 15% of your basic salary, subject to a minimum payment of £4,314 and a maximum payment of £5,436 per annum pro rata.
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person Specification
Qualifications
Essential
5. Degree or equivalent experience
6. Post graduate qualifications eg MCP or MCSE or equivalent from Sun, Cisco or similar or equivalent experience
Previous Experience
Essential
7. NHS or healthcare experience as an engineer or similar
8. Support of LAN, Windows 10, Server 2019, Server 2016, Active Directory
Desirable
9. Support of a Citrix environment
10. Support of Linux/Solaris environments over Ethernet
11. Experience in a radiotherapy or radiotherapy physics environment
12. Experience with the ARIA R+V system
Skills
Essential
13. Ability to communicate across professions
14. Self-organised - able to work in a very busy environment
15. Diligence and attention to detail commensurate with clinical nature of systems to be supported
16. Able to work independently with occasional clarification about projects from managers
17. Able to make decisions about safety of computer and network system without recourse to manager
18. Able to work easily in a Radiotherapy clinical environment
19. Able to deal with occasional distressing circumstances (work occasionally involves contact with cancer patients)
20. Able to concentrate frequently when subject to unpredictable working patterns (eg when carrying duty phone)
21. Able to lift light to moderate weights eg printers and computers
22. Able to deliver teaching and training to other professional staff on detailed technical subjects
23. Good negotiation skills; able to deal with highly intricate and unpredictable situations
24. There may be occasional exposure to distressing circumstances and also exposure to bodily fluids
25. The post holder must be prepared and able to occasionally exert moderate effort for short periods, to move and set up servers
26. The post holder must be prepared to work in an environment where there is a radiation hazard, training will be provided if required
27. The post holder must be prepared to work flexible shifts and occasional weekend work may be required
Knowledge
Essential
28. To administrative or in-depth level:- At least three of ? Windows 10 ? Windows Server 2016/2019 ? Citrix/Netscaler ? Solaris ? Linux ? Active directory ? SQL
29. Ability to trouble shoot on day to day problems in all above systems
30. Varian Aria (knowledge of another Record & Verify system would be an alternative)
Other Requirements
Essential
31. Understanding of, and commitment to, equality, diversity and inclusion
32. Role model our Trust values every day