An exciting opportunity for a Managed Services Contracts Administrator to join a leading life science department. The ideal candidate will possess a keen eye for detail and excellent customer service skills.
Client Details
The company is a globally recognised entity in the life science industry. With over 10,000 employees worldwide, they pride themselves on their innovative and cutting-edge solutions that improve the quality of life for patients everywhere.
Description
* Manage and administer service contracts for clients
* Ensure compliance with company policies and relevant legislation
* Act as a point of contact for customers, providing excellent service
* Develop and maintain strong relationships with clients
* Identify opportunities for upselling and contract renewals
* Maintain accurate records of contracts and client interactions
* Work closely with sales and customer service teams to deliver seamless service
* Assist with contract negotiations and renewals
Profile
A successful Managed Services Contracts Administrator should have:
1. A degree or equivalent qualification in business or related field
2. Ideally experience within Life Sciences or Pharmaceuticals sectors
3. Excellent customer service skills
4. Strong attention to detail
5. Ability to manage multiple tasks and deadlines
6. Expe...