Brewery Wharf - Wharf House, Brewery Lane, Twickenham, TW1 1AA
Ref 20388
Location: Brewery Wharf - Wharf House, Brewery Lane, Twickenham, TW1 1AA
Working pattern: Other
Salary: £30,000 - £32,000 per annum
Closing date: 20/11/2024
Position: Assistant Development Manager
Working Hours: Monday to Thursday 0700 - 1900
Contract: 12 Month Fixed Term Contract
About Us:
Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients.
Benefits:
* Westfield Health cashback plan
* 20 days of annual leave
* Support for your career development
* Employee referral scheme
* Team Uniform*
* Discretionary bonus
Job Description:
Set within the Borough of Richmond upon Thames, Brewery Wharf was originally a Royal Mail Sorting Office. Brewery Wharf now comprises 82 luxury apartments and 28 gated houses, 2 restaurants, a public piazza, and a cultural venue. Brewery Wharf is located on London Road, opposite Twickenham Station.
Key responsibilities include, but are not limited to:
* Responsible for the day-to-day operational running of the estate, including facilities, contractor management, supervising onsite staff, and ensuring exceptional customer service and the implementation of SOPs.
* Managing the front desk in a hands-on role, including concierge duties such as managing parcels, keys, resident queries, and complaints.
* Carrying out health and safety inspections, daily audits, plant room checks, and reporting as required, ensuring timely attendance to any action points.
* Overseeing contractors and ensuring Permits to Work are correctly completed and accompanied by Risk Assessments and Method Statements (RAMS).
* Ensuring the communal areas, plant rooms, and the estate meet all Health and Safety Standards, including cleanliness.
* Leading the onsite team, ensuring policies and procedures are followed, and providing support with training, development, and guidance.
* Coordinating the testing of equipment, e.g., fire alarms, PAT testing, etc.
* Liaising with residents and contractors regarding routine repair and maintenance requests and monitoring work to completion.
* Attending regular meetings with the client, reporting on various aspects of estate management, including Health and Safety, remedials, project management, and operational overview.
* Undertaking general duties as required from time to time, commensurate with the management of residential property in accordance with industry best practices.
Please Note: Comprehensive guidance and support will be provided to ensure your success in this role.
What We Ask From You:
* Ideally, you will have experience working in a similar supervisory role in the residential block property management sector.
* Excellent communication skills in both written and verbal; you will be liaising with clients, contractors, residents, and stakeholders.
* Strong people management skills with the ability to lead and inspire a team.
* Proficient IT skills.
* Strong multi-tasking ability.
Eligibility:
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required from all candidates. *some developments vary.
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