Job summary
An exciting opportunity has arisen for a Clinical Office Administrator to join our team at Ashford and St Peter's Hospitals. The successful applicant will work in our Haematology department. The post includes general office duties consisting of filing, photocopying, sorting post, obtaining patient notes, liaising with patients, GPs and hospital medical & clinical staff, dealing with enquiries by letter / fax / e-mail and telephone.
The successful candidate will have excellent clerical and typing skills and be able to communicate effectively with both patients and staff. Although not essential, knowledge of the Cerner system would be desirable.
For further information please contact Katy Storey (Clinical Office Team Leader) -
Main duties of the job
The post holder will provide a comprehensive support administrative service to the Haematology Clinical Team. The successful candidate will be expected to organise their workload with the Haematology Consultants and co-ordinate their activities with the Clinical Office Coordinators to ensure that an efficient service is provided. The Clinical Office Administrator will carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work. It is essential that the Clinical Office Administrator should exercise initiative commensurate with the role and vital that confidentiality is maintained at all times. They'll also be duties to be completed within the Haematology Day Unit.
In order to be shortlisted, you will be expected to provide detailed and clear referenced evidence which demonstrates that you fulfil the essential requirements for this position.
About us
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.
We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.
We can offer you the full range of NHS benefits/discounts and in addition:
1. Excellent pension scheme and annual leave entitlement
2. On-site Nurseries
3. On-site staff cafes
4. On-site parking
5. Support in career development
6. Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics
Adverts may close early, so applicants are encouraged to submit an application as soon as possible.
For more information about a career at ASPH please
Job description
Job responsibilities
The post holder will provide a comprehensive support administrative service to the Haematology Clinical Team. The successful candidate will be expected to organise their workload with the Haematology Consultants and co-ordinate their activities with the Clinical Office Coordinators to ensure that an efficient service is provided. The Clinical Office Administrator will carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work. It is essential that the Clinical Office Administrator should exercise initiative commensurate with the role and vital that confidentiality is maintained at all also be duties to be completed within the Haematology Day Unit.
Person Specification
Qualifications
Essential
7. English GCSE Grade C or equivalent
Desirable
8. NVQ level 3 in Business Administration or equivalent
Experience
Essential
9. Previous administration experience
Desirable
10. NHS experience
11. Experience using Surrey Safe Care
Skills
Essential
12. Ability to deal with sensitive information
13. Ability to work under pressure
14. Ability to maintain discretion and maintain confidentiality at all times
15. Able to use initiative and judgement in daily tasks
16. Good written and verbal communication skills
other
Essential
17. Team Player
18. Ability to work flexibly