Service Manager – Ross-on-Wye
Holt Automotive are working on behalf of a successful agricultural company in Ross-on-Wye. They are a successful nationwide business looking to expand their team with the addition of a Service Manager to lead the depot/workshop. You will be responsible for a team of around 10 members, both skilled engineers and administration teams. Must have experience in a management position, ideally from an Agricultural / Plant background.
The Service Manager role comes with a competitive package £45-50K Basic DOE – £50-60K OTE.
1. Company Pension provided
2. Company Car provided
3. Bonus scheme
4. Continuous Training
5. Career Progression
Service Manager Key Responsibilities:
6. Responsible for Service Staff and Admin support
7. Manage and Motivate the Service Department Staff
8. Plan and organise team workload
9. Maintain WIP at a manageable level in line with company policy
10. Planning and management of workshop consumables inventory levels
Minimum Requirements as a Service Manager:
11. Proven management experience in an aftersales environment
12. Extensive working knowledge of industry standards and practices including product information and services
13. Highly motivated with leadership qualities and target driven
14. Prioritising, time management, planning and organisational skills
15. Able to deliver high levels of customer service
16. Good communicator with well-developed interpersonal skills
17. Competent PC skills and administrative ability
18. Strong management of Health & Safety