Job summary
#BeKnown By us. By our patients. By our community.
Do you want to make a difference in people's lives?
We are looking for an individual with healthcare experience to join our Emergency Department team as a UEC Health Care Support Worker.
Working under the direction of the registered health care professional, as a member of the multi-disciplinary team you will be planning and organising your own workload in conjunction with other staff members.
Supporting the service development to meet the evolving needs of the NHS ensuring efficient and effective use of all resources and providing effective high-quality patient/customer care.
The closing date for this vacancy may change if we receive a strong response.
Main duties of the job
The Healthcare Support Worker - Care Maker will undertake high quality, caring and compassionate personal care and associated duties under the direction and supervision of the registered professional and working as part of the multi-disciplinary team.
1. Undertake operational duties which include:
2. Transporting specimens
3. Collecting drugs/instruments/case notes/instruments
4. Escort duties
5. Document information relating to personal care onto HIS under the direction of a registered Nurse
6. Maintain and monitor stock levels on the ward/department
7. Participate in meetings and handover to discuss patients' progress and care
8. Safely transport patients
9. Provide support to patients and relatives
10. Provide support when required to the ward/community Team
11. Undertake Cavendish Care Certificate as required
12. Provide cover/care for patients that are cared for in escalation areas
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community.
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat, and support people in hospital, at home, and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit, and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients, and our values of fairness, inclusivity, respect, safety, and teamwork guide how we work and behave as a team.
With nearly 5,000 staff from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyone's voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Job description
Job responsibilities
Please see full JD and person specification attached to the job advert - for more information on the role please contact the hiring manager.
Person Specification
Education & Qualification
Essential
* Hold National Care Certificate
* Previous experience of being a Health Care Support Worker within the NHS
Desirable
* Functional skills level 1 Maths and English or GCSE equivalent
Experience & Knowledge
Essential
* Experience working in a healthcare setting within the NHS.
* Demonstrate a range of procedures and practices, base level of theoretical knowledge.
* Demonstrate the ability to escalate concerns through previous experience.
* Ability to work in a multi-agency team.
* Ability to work alone or in a small team.
* Ability to work with staff from a diverse range of backgrounds.
Skills & Abilities
Essential
* Good communication skills (written and verbal).
* Effective use of electronic solutions to support the delivery of patient care.
* Able to work as a team.
* Able to carry out well-defined routine tasks.
* Able to work on own initiative, following direction/supervision by a Registered Healthcare Practitioner.
* Able to relate well with patients/relatives/visitors/Colleagues/the multi-disciplinary team and wider Trust staff.
Personal Qualities
Essential
* Committed to delivering high standards of patient care.
* Friendly, open, empathetic, and compassionate.
* Professional outlook and positive attitude.
* Able to meet the flexible needs of the role and duty roster.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
West Suffolk NHS Foundation Trust
Address
West Suffolk Hospital
Bury St Edmunds
IP33 2QZ
Employer's website
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