About the Role
We are recruiting for an IT Infrastructure Technician to join our Technical Resource Group (TRG). The successful candidate will be responsible for delivering intermediate to advanced desktop installation, configuration, support, and troubleshooting services.
Key Duties:
* To provide technical support to the customer, ensuring timely resolution of any issues that arise.
* To work closely with the customer's IT team to identify and resolve technical problems.
Requirements:
* A minimum of 2 years' experience in a similar role, preferably within the Wintel server environment.
* Excellent problem-solving skills and the ability to work under pressure.
* Strong communication skills and the ability to build rapport with customers.
Benefits:
* An estimated salary of £40,000 - £50,000 per annum, depending on experience.
* Ongoing training and development opportunities.
* The chance to work with a leading IT service provider.