Are you a talented Customer Service Administrator looking for a new opportunity? Our client is a sustainable recycling organisation based in Exeter seeking a motivated individual to join their customer service team. As a Customer Service Administrator, you will play a crucial role in ensuring the delivery of exceptional service to their clients, while also managing general administrative tasks.
Job Title: Customer Service Administrator
Location: Exeter
Salary: £25,000 per year
HOURS: Full time, 08.00am-5.00pm, Monday to Friday
BENEFITS: This employee-owned business really know how to look after their staff with an extensive benefit package. A generous 25 days holiday plus bank holidays, onsite free parking, vouchers to celebrate your birthday, length of service bonuses, contributary pension, profit share bonus a great social culture and welcoming environment!
THE ROLE:
You will be joining a team who all support each other and work towards a common goal in a positive, fast-paced environment. You will be an integral part of the customer service team, providing a first-class service, and completing general administrational duties.
Responsibilities:
Plan and prioritise workload to maximise efficiency and meet deadlines.
Be the first point of contact for customers, providing accurate information and resolving inquiries swiftly.
Identify the best solutions for each customer, creating value for both the organisation and clients.
Communicate effec...