Are you a skilled Credit Controller or Customer Service Advisor ready to take your career to the next level? Join a thriving, employee-first manufacturing business where your wellbeing and professional growth are at the heart of everything they do.Why This Role? As part of the team in Petersfield, you'll be building relationships with customers, solving payment queries, and helping the company maintain a strong financial standing. And it doesn’t stop there—your hard work will be rewarded with fantastic benefits like study support, life insurance, employee discounts on premium products, and clear pathways for career development.Reporting to the Accounts Supervisor, you will be responsible for:
* Managing a portfolio of around 300 accounts across diverse sectors, ensuring customers are up-to-date with payments
* Engaging directly with clients, resolving queries and chasing debts via phone, email and letter
* Working collaboratively within a team of 3 credit controllers
* Handling the accounts email inbox and dealing with any queries
* Raising credit notes, allocating cash to correct accounts
* Negotiating and agreeing payment plans for collection of arrears
* Putting accounts on hold if payments aren’t met
* Performing credit checks on customers
What you will need:
1. Previous experience in a similar role, such as Credit Controller / Credit Control Clerk / Acc...