Credit Control Manager
Birmingham - Hybrid - 2-3 Days on-site a week
£40,000 - £50,000
We are seeking a highly skilled and motivated Credit Control Manager to join a well established Software provider in Birmingham.
What you will do: (Not limited too)
* You are tasked with overseeing all aspects of credit control within your set business area, including managing the credit team, processes, and systems, as well as building and nurturing customer/client relationships.
* Conduct monthly 1-2-1 meetings with the team and set objectives, target in line with the overall Credit Control team objectives.
* Host a weekly debt call with the business area, driving resolution of large or long-standing overdue debts.
* You will be responsible for achieving cash collection and aged debt reductions targets, ensuring that the Days Sales Outstanding (DSO) metrics are within acceptable ranges.
* Identifying improvements within the debt collection process.
* Managing the reduction of unallocated cash and credits, implementing a process to ensure this stays at acceptable levels.
* Managing the monthly direct debit collections as well as the direct debit bounces
What you will have:
* Demonstrable experience in a demanding CM or CRM role with a focus on collections
* Experience managing direct reports
* Advanced Excel skills
* Strong analytical skills, data focused
* The ability to build and maintain strong workin...