Job Title: IT EngineerLocation: Kidderminster (Hybrid)Salary: £35,000 to £38,000 (DOE)I'm looking for an IT Engineer to join a newly formed team to act as a final point of escalation and help to better the practice. Great role for an experienced IT Engineer who's keen to maintain but develop a broad skillset and make a real difference/impact to a business who have an established customer base.You can make ful use of the budget for training/exams in aid of achieving certifications alongside the personal development plan to accelerate your technical capabilities. Key Responsibilities:
* As the IT Engineer you will Act as a final point of escalation for technical engineers.
* Ensure P1 Incidents are resolved in a timely manner to agreed SLA's and maintain strong level of communication with internal and external users.
* Support with the technical development of junior engineers.
* Keep up to date with the latest technology and market trends with the view of obtaining industry recognised certifications.
* Write detailed documentation wherever possible to minimise times on reoccuring issues. (look to automate tasks where possible).
* Work closely with key management personnel to improve the practice and give recommendations.
Desirable Tech Stack:- (not all essential)
1. Active Directory, Group Policies, Azure AD
2. Exchange - Microsoft3...