Robert Half have partnered on an exclsuive engagement with an establish public services organisation based in the Peebles area to recruit an IT Support Engineer on a permanent basis. Key Responsibilities:
Cyber Security Management
* Implement and oversee the organization's cyber security strategies, ensuring robust protection against threats.
* Monitor security alerts and respond promptly to potential breaches, managing any investigations and reporting incidents to the Data Protection Officer (DPO).
* Maintain and update security policies, including Data Loss Prevention (DLP) and retention policies within the M365 environment.
* Manage the Security Awareness Program, including enrolment, course management, and phishing simulations.
License and Software Management
* Ensure compliance with all software licensing agreements, including M365, Entra, Exchange, SharePoint, Teams, and other critical software.
* Manage third-party software, such as signature tools, ensuring proper licensing and integration within the IT ecosystem.
* Oversee the purchase, renewal, and compliance of all software licenses.
Telecommunications Management
1. Manage all aspects of the organization's telecommunications, including VOIP systems, mobile phones, a number of FTTP connections and leased lines across various sites.
2. Liaise with telecom providers to resolve issues, ma...