Job Description
About MaxContact
Founded in 2014, MaxContact was formed by a group of industry professionals looking to provide a better service and solution to meet changing market demands. MaxContact is an engagement platform used by businesses to improve the lives of the employees and the clients that use the solution. As one of the fastest-growing UK-based contact centre solutions on the market, offering a converged omnichannel platform with a service-first approach, we have big plans to grow in the coming years.
This is a time of growth for the company with 70+ staff. We want to become the challenger in a robust and mature marketplace, and to do that, we need to be agile and innovative. As a small growing company you will be part of the tea where everyone has a voice, and we innovate and build great products together. We regularly provide feedback and brainstorming sessions, and we don’t enforce hierarchy; it is “us”, not “them”, and there is no red tape, agility is king.
We trust our staff to do their job, and we had flexi-time and homeworking before the pandemic came. Our hybrid working policy is 2 days in office and 3 days flexible with flexibility around core working hours. In March 2025 we are moving to a new Manchester city centre office to create a better collaboration space for great work to be done.
Role Description
This full-time role as an Account Executive at MaxContact involves driving new business growth and building strong relationships with potential clients. The AE will be responsible for identifying new opportunities, conducting market research, and developing strategic plans to achieve sales targets. This is a hybrid role, based in the Manchester Area with flexibility for remote work.
Qualifications
* Proven experience in business development and sales
* Excellent communication and negotiation skills
* Ability to build and maintain relationships with clients
* Strong analytical and problem-solving abilities
* Knowledge of customer engagement software and technologies
* Self-motivated and able to work independently
* Flexibility and adaptability to changing market conditions
* Bachelor's degree in Business (preferred)
See our Careers Page for further information: