Traffic Dispatcher - 7.30 - 4pm - Permanent -£28,000
Trafford Park, Manchester
You will be working within a small, busy and friendly down to earth team, working for a UK leading recycling company,
A quick look at the role.
Recycling/Waste experience is not necessary as we offer in-house training
Why it's an opportunity not to be wasted.
The successful candidate will need to work as part of a team, with a wide variety of daily duties a few examples listed below):
Call handling - liaising with customers and/or our internal call centres and drivers.
Daily debrief of drivers - assisting with confirmation of work plus dealing with any anomalies/issues.
Liaising with customer service department and/or direct with customers to resolve issues - including any hazards identified by drivers.
Order processing and confirmation + running and clearing daily reports.
Administrative tasks and housekeeping.
Here's what is required:
· Strong knowledge of the local area.
· Exceptional communication skill with the ability to communicate in writing, on a one to one basis and via the phone with all levels including management, team members and internal/external customers.
· Ability to plan, organise and prioritise effectively.
· Experience of working to strict deadlines in a time critical environment.
· A willingness to adapt and develop skill-sets and knowledge which is determined by the role/business.
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