Wells are recruiting for a Credit Controller to based at our HQ, Brewpoint in Bedford.
As part of our Finance Shared Service Team. this role involves ensuring the smooth day to day processing and reconciliation of primarily the Sales Ledger. As part of the team of 4, you will be frequently expected to communicate with stakeholders in a professional and consistent manner to resolve a variety of queries and work to deadlines and agreed targets.
The role will demand close co-ordination between all departments and a collaborative approach to problem solving to enhance the overall customer experience. The role will also involve assisting with the implementation of any process or system changes.
Key Responsibilities:
* Accurate postings of customer invoices
* Completion of supplier statement reconciliations using excel
* Process weekly payment runs.
* Completion of customer direct debit collection process.
* Completion of daily POD file process.
* Effective collection of debts, allocation of cash and raising of sales invoices.
* Able to resolve customer queries within agreed resolution times.
* Ensure new vendor set up / amendments are maintained in line with required data validation agreements and approvals.
* Ability to resolve supplier queries within agreed resolution times.
* Have confidence and proactiveness to chase the progress of any query or complaint to gain a swift conclusion, working with other departments/external clients for action that will aid completion.
* Manage supplier expectations through exceptional communication skills and provide an informed, professional service to all customers (internal and external).
* Additional purchase ledger responsibilities may be assigned in order to cross-train within the Shared Services Team.
What we need from you:
* A good understanding of finance systems logic and functionality
* Ability to handle large amounts of numerical data
* Attention to detail
* Excellent customer service skills
* Highly energetic and self-motivated, ability to work as an individual and as a Team member.
* Good IT skills and ability to learn new systems
What’s in it for you?
* £25-28k + bonus
* 25 days annual leave + bank holidays
* Private medical health care
* Group personal pension plan
* Life assurance
* 30% off dining and retail discounts
* Career progression
As a business we are undergoing a huge transformation, now is an amazing time to get involved. We need someone who has the drive, knowledge, ambition and is as excited as we are, to be part of our future.