�?? Duty Manager Opportunity in Richmond – £28,224 per year �??Our client, a prominent leisure facility in Richmond, is looking for an experienced and motivated Duty Manager to join their team. This role is perfect for someone with a passion for the leisure industry, who can lead a team to deliver outstanding service and ensure a safe, enjoyable environment for all guests.About the Role: As Duty Manager, you will oversee the daily operations of the facility, ensuring high standards of service and safety are met. You’ll manage a team of staff, monitor customer satisfaction, and play a hands-on role in enhancing the overall visitor experience. This position offers an exciting opportunity to advance your career while contributing to a valued community space.Key Responsibilities:
* Oversee day-to-day operations, ensuring safety and service standards
* Lead, motivate, and develop a team of staff across the facility
* Handle customer inquiries, complaints, and incidents with professionalism
* Manage facility maintenance, cleanliness, and operational efficiency
* Ensure adherence to health, safety, and company policies
Requirements:
1. Previous experience in a supervisory role within the leisure or hospitality sector
2. Strong leadership and team management skills
3. Excellent communication and customer service abilities
4. Knowledge of he...