Nights Team Leader Bournemouth Hotel
Location: Bournemouth
Salary: £23,400
Job Type: Full-time, Permanent
We are looking for an experienced and reliable Nights Team Leader to join the team at a hotel in Bournemouth. If you are a night owl with strong leadership skills and a passion for delivering excellent guest service, this role is for you!
Key Responsibilities:
* Supervise and support the night team to ensure smooth operations throughout the night
* Oversee guest check-ins/outs and manage any late-night requests or issues
* Ensure hotel security and safety protocols are followed
* Conduct night audits and ensure financial records are up to date
* Assist with housekeeping tasks, preparing for the next day's operations
* Provide exceptional guest service to ensure a positive experience for all guests
Requirements:
* Previous experience in a similar role or within the hospitality industry
* Strong leadership and organisational skills
* Ability to handle guest queries and problems with professionalism
* Willingness to work night shifts, including weekends and holidays
* Knowledge of basic accounting and night audit procedures is an advantage
Benefits:
* Competitive salary of £23,400
* Opportunities for career growth within the company
* Supportive and friendly work environment
Job Type - Permanent
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