Red Sky are currently recruiting for a Customer Service Representative on a full-time contract at London Oxford Airport. The main purpose of the role is to provide exceptional customer service and operational support to crews and passengers using the London Oxford Airport facilities.
A full UK driving license is essential for this role.
Whats on offer?
£25,000pa
X1.5 overtime rates
Tailored uniform
4 on 2 off shifts (x2 (Apply online only) / x2 (Apply online only))
Main responsibilities of the job:
Receive and greet all visitors, passengers and crew upon arrival at the airport terminal
Monitor all computer systems to ensure all customer requests are prioritised and dealt with promptly
Input actual flight data accurately on AFIDS, and liaise with the relevant sections regarding significant changes to the planned flying programme
Meet inbound flights with passengers, assist with luggage, and carry out escort duties as required
Escort emergency vehicles airside following Airport safety guidelines as required
Attend to passengers and crew in the terminal lounges, ensuring refreshments are provided
Prepare departure packs for outgoing crews
Ensure the terminal facilities are presentable at all times, refreshment machines are functioning, and additional supplies are adequately stocked
Book meeting rooms and refreshments if requested
Ensure security are given advance notification of all visitors expected at the terminal
Ensure veh...