Senior Operations Manager – FM Hard Services London £70,000 - £85,000 Car Allowance A truly unique opportunity to join a market leading facilities management business in the newly created role in the business of Senior Operations Manager. The is a key role for the business where you will be pivotal in developing, maintaining, and enhancing relationships with the client and key stakeholders. The expectation is that you will provide excellent Operational leadership ultimately be responsible for the smooth day to day running of contracts within your remit. A technical background would be an advantage however not essential as there is adequate knowledge and technical experience within the wider leadership team. This role will be to manage a multitude of clients across Greater London so the successful candidate must live within a computable distance to the City. The contracts are a mixture of Hard and full TFM contracts being heavily weighted towards hard services with a TCV of circa £8Million. Other responsibilities will include; Accountable for the financial performance of the contracts Full P&L Responsibility Ensure that all risks relating to (SHEQ) safety, health, environment and quality are effectively managed Develop effective working relationships with operational personnel, business partners, suppliers and sub-contractors Ensure a strong relationship is maintained with the clients, staff, and subcontractors. Set, monitor and control SLA’s Seeking out potential growth opportunities within the contract where possible Maintaining a positive and successful relationship with each client will be your primary responsibility. You will be expected to work closely with the client to ensure a close working partnership is maintained. Candidate Profile; Proven/Successful background managing multi-site contracts with a similar CV – ( £8Million) Technical Background and advantage however not essential Previous management experience gained within the FM/Building Services or Engineering Sector 5 years Experience working within the Facilities Management sector. Excellent communication skills Hardworking & Driven individual committed to the job. Commercially aware – Sound ability to spot opportunities.