How you'll make a difference
It is an exciting and challenging time to join us at South Gloucestershire Council, where our communities and partnerships can make an impact on the future of the region this also being a current focus and priority in our Council Plan. We are recruiting to our Transformation Team, to work on key strategic projects to support the council on a number of initiatives, where you will work in a high performing, supportive team leading transformation across council services.
The aim of this role will be to support the co-ordination of identified improvement activities to ensure that our Children’s Improvement Programme is delivered to the desired outcomes, which will involve gathering and collating project progress information from responsible officers, undertaking analysis to ensure it is complete and makes sense, and subsequently preparing governance reports. You will also run small and medium sized projects to deliver service improvement and better value for money services for our residents.
This is a limited term contract due to end 31 March .
What will you be doing?
1. A key part of the role will be to undertake research and gather information around approaches adopted, successes, issues, organisational data and performance data from other local authorities, public organisations and private sector, relevant to specific projects.
2. You will collate programme information such as costs, progress, issues, and actions for senior managers at programme meetings.
3. Confident to provide specialist advice, you will offer accurate timely information to a range of customers, partner organisations, employees, key stakeholders, departments and managers in a range of formats ensuring policies meet legislative requirements and codes of practice.
4. You will review and resolve any issues accurately and efficiently, relating to budgets, financial information or resources for the area of specialism making sure that targets are met, reports are prepared and delivered, data is managed effectively and corrective action is taken when necessary.
5. In the role you will provide specialist advice and information to a range of customers, maintaining a high quality and consistent services to customers where agreed standards are achieved across a wide range of services, Service Level Agreements are adhered to and that ownership is taken for responding and resolving queries, complaints and requests from initial contact.
What we need from you
6. You will have a relevant professional or equivalent degree level qualification or you will have equivalent relevant experience.
7. Having experience of working in a business environment delivering similar services, you will demonstrate extensive knowledge and experience of contributing to developing processes, procedures and projects
8. It is essential that you have excellent communication, influencing and analytical skills with an ability to make things clear and simple to understand and have well-developed interpersonal skills for persuading, influencing and be able to build relationships and communicate effectively with customers
9. To be successful in the role you will require good analytical skills to help understand and analyse information, be able to understand and interpret complex data and provide solutions and recommendations to achieve appropriate outcomes and present it in a user-friendly way.
10. You will have the ability to monitor and or report on budgets, financial information and resources and have a good level of general IT skills and the ability to use appropriate specialist in-house software packages.
11. It is desirable that you have specific experience in supporting project work in areas such as organisational improvement, value for money, performance management, project/programme management and other similar initiatives would be advantageous.