Job Description
Rutherford is partnered with a rapidly growing double unicorn payment tech company in search of a Fraud Manager to join their fraud team. This position offers significant opportunities for career advancement and professional growth within the firm.
Key Responsibilities
* Develop and lead fraud prevention strategies, collaborating with various teams to implement proactive measures to reduce fraud risk.
* Manage and guide the internal fraud team, ensuring effective cooperation with Compliance, Legal, and Service Operations to optimize fraud management processes.
* Supervise outsourced fraud operations, ensuring service standards and KPIs are met while managing complex fraud investigations.
* Design and implement fraud detection procedures, evaluate workflows, and explore automation opportunities to enhance case resolution efficiency.
* Provide regular updates on fraud metrics, trends, and incidents to leadership, creating dashboards for real-time monitoring of key performance indicators.
* Leverage data analytics to identify weaknesses in fraud detection, refine strategies, and ensure timely reporting of fraudulent accounts to relevant authorities.
Qualifications
* Over 6 years of experience in fraud management, with experience managing BPO or outsourced fraud operations.
* Strong leadership skills with experience managing cross-functional teams.
* Analytical expertise in data analysis, fraud modeling, and the use of fraud detection tools.
* Proficient in SQL and Python.
* Ability to collaborate effectively with both internal and external stakeholders.
* Familiarity with KYC and AML regulations.