Job Description
Job Title: Installs & Sales Support Administrator
Contract Type: Permanent
Location: Stamford
About the Role
We are seeking a motivated and organised individual to join our small, dedicated team as an Installs & Sales Support Administrator. In this role, you will provide excellent and consistent service to customers and support various aspects of the business. If you're passionate about customer service and enjoy working in a dynamic environment, this could be the perfect opportunity for you.
Key Responsibilities
* Coordinate with wholesalers and sales personnel to manage customer setups and installations.
* Schedule and confirm installation dates with engineers, wholesalers, and customers.
* Process equipment orders, invoices, and payments using software tools.
* Provide data entry support and maintain accurate CRM records, including daily updates and weekly reporting.
* Assist with sales team leads and respond to marketing campaigns with outbound sales calls.
* Promote and sell additional equipment and partner services to customers.
* Deliver online training for specific products.
About You
You’re a clear communicator with a structured and reliable approach to problem-solving. Ideally, you have:
* Proven experience in customer service and administration.
* Strong organisational skills and the ability to work both independently and as part of a team.
* A logical mindset with excellent listening and problem-solving abilities.
* Knowledge of finance principles and experience using CRM systems.
What’s on Offer
Join a supportive and compassionate team that values flexibility and professional growth. Benefits include:
* Competitive salary with annual reviews.
* Twice-yearly bonuses and commission opportunities.
* 25 days of annual leave, plus bank holidays, and additional leave for long service.
* Flexible working environment.
* Life assurance and a 4% employer pension contribution.
We embrace diversity and are committed to building an inclusive team where everyone feels valued.
Apply Now
If this sounds like the role for you, we’d love to hear from you. Take the next step in your career and apply today!