Infrastructure Specialist: Supports design, evaluation, and maintenance of distributed Infrastructure environment. Provides specialist technical support across Pilgrims Europe's Infrastructure and Cloud Environment, covering hardware, technical systems, software, and cloud-based technologies.
Key Responsibilities:
* Maintains and proactively manages the portfolio of IT Solutions
* Provides Specialist level Incident and Problem management support
* Architects and Designs Solutions that are resilient, secure, and scalable across on-premise and cloud environments
* Performs problem identification and root cause analysis for complex issues
* Performs regular health checks identifying and recommending any potential service improvements
* Participates in Projects/Service improvements impacting Infrastructure Services
* Identifies, owns, and implements proactive maintenance plans including essential upgrades and software patches
* Monitors and reviews service performance at a component level
* 3rd party/vendor liaison with respect to technical support, build, and maintenance
Skills & Knowledge:
* A minimum of 5 years experience in a specialist architecture/support/delivery role in a medium to large organisation
* Deep technical knowledge/specialism of the following technologies to Expert level:
* VMware / Storage / Server platforms
* Nutanix
About Pilgrims Europe:
Pilgrims Europe produces some of the best-known and most iconic brands in the UK and Ireland, including Fridge Raiders, Rollover, Denny, Richmond, Oakhouse, and Moy Park, alongside a diverse range of industry leading own-label products.
With 20,000 employees, Pilgrims Europe combines a shared set of core values and a passion for producing the highest quality, most delicious and innovative food, enjoyed by millions of people in the UK, Ireland, and Europe every day.